Sharon sent a message to Laura J. Alber Director, President, and CEO, Williams-Sonoma that said:
EXTREMELY DISAPPOINTED!!! in WEST ELM.
Ordered a sofa from your company in October. THREE WRONG deliveries. THREE days of staying home from work!!!! STILL don't have it. Why sell sofas is you don't know how to make them. Tried getting WEST ELM in Atlantic Station, GA to help. AT this point it should be free and you should be giving us money for the days of work we missed. Have emails to prove the numerous conversations we have had with local store and warehouse
This is so sad that your company has treated us this way!!!! We use to shop here all the time for items for our house but not anymore.
