sharonkay hughes sent a message to Abigail Johnson that said:
Abigail, I was on hold for 30 minutes automated, now I have an account through Fidelity National and after 4 years you are not letting me in account and want me to change my password not to something I can remember but to something that suits you, which is a joke, as then I waste time having to contact you why because it is not something I can remember, why because you get hacked, this is a joke
