MARK KISELIS DALLAS TEXAS sent a message to Abigail Johnson that said:
HELLO ABBY. I'VE BEEN WITH FIDELITY FOR 20 YEARS. I'VE ENJOYED TRADING STOCKS AND NEVER ASKED FOR HELP....UNTIL NOW. SIMPLE TASK OF ASKING THE PREMIUM GROUP TO FIND THE COST BASIS OF ENTERCOM A SPIN OFF FROM CBS AND A SPIN OFF FROM VIACOM. COST BASIS IN 9/9/1999 WAS $45 FOR VIACOM FROM MY MOTHER'S PASSING. NOBODY (AND THAT'S OVER 4 GUYS) CAN HELP ME. JUST THE USUAL PASS THE BUCK AND FIDELITY DOESN'T HELP ON COST BASIS. I COULD SPEND A WEEK TRYING TO FIGURE OUT WHAT YOUR STAFF COULD DO IN 10 MINUTES.
HELP FOR A 20 YEAR VETERAN OF FIDELITY.