Dean Ventola sent a message to Abigail Johnson that said:
Hi Ms. Johnson:
I wrote to you last week, but I still have not heard back from you.
After trying for over a year to get my $433.91 refund from Fidelity (for the full total distribution amount of my 401K), I have now concluded that I need to turn to you for help.
Please send an email reply and I will then send you the details.
Thanks.
DV
