norma sent a message to Glen F. Post, III President and CEO, CenturyLink, Inc. – email address that said:
First let me congratulate you on having hired the rudest staff I have had to deal with in 25 years of telephone service. My last contact was Ryan in your control center- which has failed to work since last December when you first installed it. We are forced to mail a monthly check to Century Link because you have never been able to get this application up and going. I am currently looking for another telephone company to service my corporation. I hope that there is one in my area who is more appreciative of a long term client. Norma, President AA Travel Inc.