Carole sent a message to Michael O’Leary – CEO, Ryanair – Email Address that said:
Flying the Flag for Ireland!
Just wanted to say what a shame it was that my daughter, Lucy, travelling to represent her country last weekend in her first International Fencing competition was charged for her sports bag at the airport, as I had inadvertently booked her a suitcase. She had travelled with the same bag before and had not been challenged. She is a student and the €45 and £30 are a huge amount of money to her. She loves representing Ireland, uses Ryanair a lot, and feels let down on this occasion. She went on to finish in the top 16 and was lauded by Fencing Ireland for her success. Perhaps you could consider refunding her these costs, or even sponsorship if you would like to fly the flag together!
