lana worthington sent a message to Ross McEwan CEO, Royal Bank of Scotland Email Address that said:
for the immediate attention of Ross Mc Ewan chief executive of Royal Bank Of Scotland for England.MY Name is Lana Worthington Address 222a church street blackpool fy1 3pt but is an unsafe mailing address.I am and have been a loyal client and customers of the RBS since the age of 19,i write to you today Mr.Mc Ewan for an injustice to me and in the Royal Bank Of Scotland in each department really like the domino effect if you will so to uncover the truth i ask you read on and help assist me in correcting what has unfortunately occured to myself over the past week.I Shall now in great detail inform you of these set of events which has lead me to write you all of this,thanks for continuing as you will read and start to uncover a wrong doing unto me and a lack of job titlement and roll of there job duties that havent been done properly and due to this i have suffered unfairly to put it directly Mr. Mc Ewan,i just need help you step by step conduct this information to you so you have it all to hand correctly for as you know every thing will be or should of been logged for my protection but sorry to say hasnt due to one initial person at the beginning of all of this if that one person had of just correctly done her job then none of this would be happening so once we conclude who that lady was initially who took my call of emergency and in asking her to cancel my Royal Bank Of Scotland Card which she didnt correctly do which left my stolen property open to fraud and my money being stolen,which is what happen Mr.Mc Ewan.So from then to right now it was £50.00 That was fraudulently removed from my account due to that lady operator over the phone unit,who didnt do her full job requirements im sorry to have to inform you i do realise she needs to take full responsibility for her actions as in todays world these things have been put into place for our protection isnt that correct Mr.Mc Ewan,i realise that what has happen shouldnt of happened and that needs to be taken up with that lady operator whom im confident you will have no problem in establishing who she is and from there forth you will take the appropiate action.I would like my money put back into my account thank you,and full recognistion of this event to be taken,i look forward to hearing from you as soon as possible,iif you cant contact myself by telephone i leave you my email address i ask you to replace the funds taken from my account and i thank you for your full co opreation in this matter.
MS LANA WORTHINGTON
222A CHUTCH STREET BLACKPOOL FY1 3PT
BRANCH SORT CODE;162313
ACCOUNT NUMBER;10052037
crime ref no;WA1718794
lanaworthington17@gmail.com
know address 222a church street as unsafe any letters new cards to be sent directly to branch of; Blackpool Talbot Square POBOX 135 Talbot Square Blackpool FY1 1LE
Yours Sincerely
Lana Worthington
