Alex Taylor sent a message to Mark Fields that said:
Mr. Hackett,
I understand the current pandemic situation is a game changer, but in many ways, the world still must carry on. I find myself in the market for a new car and have been a long time Ford customer with my last 4 all being Fords. They were a Probe, two Focus, and finally a Fiesta ST. As I look at your offerings now, I see nothing that strikes my fancy. You have vacated the small car segment and I am disappointed. The lack of low cost and fuel efficient options in your lineup has forced me and my wife to look elsewhere. As stands, the best options for us now are from VW and Hyundai. Maybe in the future, we'll give Ford another look, but for this purchase, it cannot be a Ford.
Regards,
Alex Taylor
