Kathleen sent a message to Edward Lampert – Chairman and CEO of Sears Holdings – Email Address that said:
Furniture dumped on my driveway. Either sears puts this in my house today or they can come get it today and I will spend my money elsewhere and never step foot in your stores again.
I am a 60 year old woman that has no means to carry this furniture into my home. I bought on the Sears site so that makes sears responsible.
If it isn't done today then you can make arrangements to have it picked up today.