Rich sent a message to Thomas M. Rutledge – Chief Executive Officer and President of Charter Communications, Inc. – Email Address that said:
Good afternoon,
I am in the process of attempting to establish business class service at my residence for work purpose. I have experience multiple delays and frustrations in this effort.
Time Warner has spent the last three years trying to court our main office service and I have repeatedly declined to switch from ATT. I am feeling better on that choice based on this recent experience.
I may be reached