Lauren sent a message to Thomas M. Rutledge – Chief Executive Officer and President of Charter Communications, Inc. – Email Address that said:
Good afternoon,
I received a communication from a collection agency regarding an account said to have been owned by TWC that I have no knowledge of. I've contact customer service and have't been helped to date. I am asking for your assistance regarding this issue so it can be resolved as quickly as possible and in the best interest of all parties involved. . Thank you for your consideration.
Regards,
Lauren
