Danny sent a message to Kevin Mansell – Chairman, Chief Executive Officer and President of Kohl’s Corporation – Email Address that said:
Good afternoon Mr. Kevin Mansell my is Danny and I am Kohl's customer and the reason I am contacting you is because of the worst customer service I recently received from kohls.com. I ordered a bed back in June. In July I did not receive the bed as promised I called many times and gave out my phone number to your reps when we got cut off no one called back as they don't care and all I was getting empty promises so in July I canceled the order. Now it's August and the bed arrives and I am getting the same run around by reps and supervisors to return the bed I am a busy man and I am sure you are to I do not wish to spend my days and my valuable time dealing with your customer service reps. With all due respect that is no way to treat a client.
