jeramyah sent a message to J. Paul Raines - Chief Executive Officer of GameStop Corporation - Email Address that said:
Good day,
I have been a loyal customer to GameStop for years but last January my points got hacked and were thrown into the negative. The only thing that I use my points for is to renew my membership. I have been calling customer service trying to resolve this but keep getting the same answer there is nothing that GameStop can do and Im just out of luck. If that is the case then I will take my business elsewhere but if there is anything that can be done I will return to shopping at GameStop.