Yasmin sent a message to Greg Creed – Chief Executive Officer, Yum! Brands, Inc. – Email Address that said:
Good Day Greg,
I am emailing you and the list of Corporate Taco Bell contacts in regards to the manager you have at store located at 2474 S Orange Ave. Orlando, FL, 32806.He is very rude and talks over you. He is a very sarcastic man. My Co- worker went to Taco Bell today to order food. I eat at this location all the time, on my break, so I thought I would order a Grilled Stuffed XXL chicken burrito. With only Chicken, cheese, rice and beans. My friend didn't mention no sauce, which is fine, So I went back to Taco Bell. I let him know my friend ordered it wrong and that usually I would of ate the burrito but there was huge amounts of sour cream and tomatoes. So then I was just going to toss it but I paid $5.00 for it. So I thought I'd bring it back for one with no sauce. When I told him what happen, I wasn't blaming the store at all, I just wanted a new one. But then he jumps and says, well its not our fault, while I'm explaining. Which I'm glad he wanted to clarify, but I just wanted it to be fixed. The General Manager then says, and by the way, you could of just ordered a mini shredded chicken burrito. I told him no because I don't want it smaller and I don't want shredded. I have been eating here awhile, I know what I want. He stated well that's on you, I am trying to save you money. Then he switched the shredded chicken to grilled, like that fixes it. I asked is it the same size and product he stated yes. Then they brought me a little burrito. I asked him why did he order that if I told him I wanted the same thing, he then states well I told you they weren't the same size. I told him he is rude and doesn't listen. I ended up leaving with something I did not want. He kept talking over me and dared me to call corporate. SO I AM!!! I am emailing and calling everyone. What a DICK! I will never return to that location ever again. !!! So done with Taco Bell. He ruined my day!
