Suzanne sent a message to Kelly S. King Chairman and Chief Executive Officer of BBT Corporation Email Address that said:
Good Morning Mr. King,
As a BBT investor and significant shareholder, I have a few questions regarding customer relations, banking processes, and plans for future growth of BBT.
I honestly admit that I had never conducted my banking business through BBT. But I recently visited a North Georgia BBT branch to "invest in my own investment" and would like to briefly discuss my experience with you.
I appreciate your position with BBT and trust that you will have explanations for my concerns.
I am asking that you take time out of your busy day to call me on my cell phone
Respectfully,
Suzanne