Michelle sent a message to Thomas J. Folliard – President and Chief Executive Officer of CarMax, Inc. – Email Address that said:
Greetings-
My name is Michelle. I'm an advisor with CTX, one of the nations oldest consulting firms dealing with digital assets. The focus of my work is with large volume auto dealers.
What I do is pretty simple- my team compiles data from your digital devices, and creates a 360 degree map of actual output. This gives us the information on your TCO, and uncovers inefficiencies that we can solve- focusing mainly on increased profitability of your service drive. As you know, the most important "number" in the dealership is the Service Absorption Rate. Our goal is to help you increase this number dramatically. The cost savings is staggering!
My focus is on the Portland, OR market currently. With your permission, I would like to meet with your GM's to get the process started. It requires only 15 minutes of their time- all of the work happens behind the scenes with my team of consultants. Of course, this entire process is free of charge.
You or your GM's can reach me to set up the assessment.
With Professional Regards,
Michelle