Greetings, We are having some serious issues with the migration from resource to total source – Carlos A Rodriguez email address

Claudia King sent a message to Carlos A. Rodriguez - President and Chief Executive Officer of Automatic Data Processing, LLC. - Email Address that said:

Greetings,

We are having some serious issues with the migration from resource to total source.
We requested combined PTO be implemented effective January 1, 2017; which has yet to be done and will completely confuse our employees at this late date, This was requested in October 2016, plenty of time to be ready to implement in January.
We have a commissioned employee that is being taxed at almost 50% as it is being treated as supplemental income. Either resource or total source is wrong. He is a great source of our revenue and we have tried to have this resolved for months now.
We do not have access to our employee records on resource and it is very difficult to get information for VOE and EDD.
My W2 is still on another employees login and I am being told that the filter is done by email address and not Social Security #. This is a serious security breech,
I have tried to have our situation escalated on a number of occasions and I have yet to hear from someone who can manage all areas of this mess.
As you can tell i am very frustrated.

Please HELP!

Best regards,
Claudia

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