Greetings,Your company has been trying to contacy my 14 year old son about a – David Cordani email address

Chris Wtipil sent a message to David Cordani President and CEO of Cigna Corporation Email Address that said:

Greetings,

Your company has been trying to contacy my 14 year old son about a MRI.

The problem is you should never be contacting a minor.

You have his birthdate in your data and therefore should be able to determine he is a minor.

Minors can not be responsible to tell their parents or guardians that the insurance company called about important matters affecting their health.

i request cigna does a root cause analysis how this occured and implement a corrective action to prevent it from happening in the future.

I have contacted cusdtomer service and a supervisor assured me a tick5t would be imeadiately entered Wednesday night.

This did nothing as your computer is still trying to contact my 14 year old son.

Please get your act together.

Comments are closed.