peter sent a message to Terry J. Lundgren- Chairman and Chief Executive Officer, Macys, Inc. – email address that said:
Had no choice but to go to the Queens Center location yesterday. Sorry to tell you this, but the place is a disgrace(putting it mildly). Clothing all over the floor, the place was filthy. There were long lines (5+) at the registers, and there was a broken escalator.
i have never had a good experience at this location. you should stop in one Sunday and see for yourself. nothing like Roosevelt Field. Maybe it's because Nassau county shoppers would not put up with a store like you have in Queens Center!
May you should spend less on fireworks Thanksgiving and more on infrastructure.
Think it's time for a management change there.
