CATHY sent a message to Matthew S Levatich that said:
Heartbroken.
Iâm new to Harley. Iâm a new National HOG Member.
I took the class in May 2017.
I bought a 2016 Switchback in September 2017.
I canât test ride a Harley on the highway ~ canât get it to highway speed ~ company policy Iâm told. Meaning: there was no way for me to know it rattles the eyeballs before I bought it OR that there is no fix.
I purchased and paid labor rates to add crash bars [front and bags], heat shields, docking hardware, daymaker headlight and auxiliary lights, and a full D&D exhaust.
I canât ride the Switchback at speeds over 65 without having blurred vision due to vibration.
I canât ride with my riding friends who like to travel long distances. Itâs painful and I canât see and I have to go too slow.
I canât find anyone who can tell me it can be fixed ~ not even the Harley dealers in my area have suggestions to fix it.
I took a test ride on a low rider and a sport glide. Both nice, but I like the low rider.
I canât trade the Switchback. No one wants it.
I canât transfer those expensive items that I put on my Switchback ~ none of it will fit any one of the alternate models.
I donât have the money to do the same thing to a new bike.
I feel so trapped to side streets, frustrated and stupidâ¦and broke.
Just thought Iâd let you know my experience with Harley from a new rider-new customer perspective.
Cathy Foster