Martin sent a message to Andrew House President and Group CEO, Sony Computer Entertainment, Inc. – email address that said:
Having left Sling TV for Playstation Vue on my Roku TV. I have had technical problems since my coming over. Customer support has been nothing short of rude in trying to correct my problem. They have given me a paltry $25 credit and still have not fixed the issue. I have an active Technical Support incident. I was summarily cut off from service this AM. Even though, I was told I would not be billed until it was fixed. I am being asked to pay for a service that is not working. I am at the point of returning to Sling TV. Please contact me , ASAP
