Gloria Maria Elwell, PLLC sent a message to Milton Johnson that said:
June 13, 2020
Hello Mr Hazen,
I am contacting you on behalf of one of my Buyer under contract who is in danger of losing his mortgage approval and home purchase through no fault of his own, but because of the way Thomas & Cook reports and verifies past payroll data.
Buyer, Buyers lender and underwriting dept have tried to verify the ACTUAL money earned by the employee, and all Thomas & Co will tell them and the Buyer is the base salary that he was hired at, not the actual salary he has already been paid.
My Buyer was making base plus night shift plus weekend shift differential, as well as a lot of overtime, none of which your payroll verification system addresses. Buyer has all his payroll stubs, as well as the bank statements verifying the deposits, but the underwriting verification needs the actual earned salary statements directly verified by HCA from when he was employed by HCA.
Can you please help us? My Buyer, his MLO, Underwriting, and I have all called the HCA Largo HR at 727-588-5200 x9, x3, x6, and all the x1-5 extensions in the local HR office, without ever getting a response. Time is of the essence! Can you help? We need accurate statements by July 15th, 2020.
Thank you in advance for helping us to receive accurate verification of my Buyers past earnings.
Respectfully,
Gloria Maria Elwell, PLLC
941-592-9804
gloria.elwell@exprealty.com
eXp Realty LLC
