Kawaiipyes sent a message to Michael J. Massey – Chief Executive Officer and President of PetSmart, Inc. – Email Address that said:
Hello. I came here to say something about the animals you sell. I know you probably will not see this, but I KNOW what you guys are doing. You need to stop. I have stopped buying animals from your store because I KNOW where they come from, and how they are treated. This NEEDS to end. You supposedly support STOPPING animal cruelty. This IS animal cruelty. The news is being leaked, everyone will eventually see it. You need to change this! This is NO funny joke. This is VERY serious.
~A concerned customer.