Arun sent a message to Vittorio Colao CEO, Vodafone – email address that said:
Hello. I have been a loyal Vodafone customer for many years and have recently started having issues with my upgrade.
I have been unsuccessful in communicating these issues with your customer care team on several occasions. It has become a concern and has started to affect my family. Please feel free to contact me and I can clarify the problems I am facing.
Thank you for your time.
