Russell sent a message to Greg Creed – Chief Executive Officer of Yum Brands – Email Address that said:
Hello,
I have never had a worse customer service experience then I did the other day dealing with one of your locations... I placed and order and it was confirmed, I got to the location and not only did they mess the entire order up they didn't even have it in the system.... The person handling the situation was extremely unprofessional and did nothing to resolve the issue.. We love Pizza Hut but will have to think twice before ordering again
Thank you
