Israel chia sent a message to Carlos Ghosn President and CEO, Nissan Motor Co., Ltd. - email address that said:
HELLO I OWN A 2013 NISSAN ALTIMA WHICH I HAVE BEEEN HAVING ALOT OF TROUBLE WITH THE CAR
IS NOT SAFE IT I BOUGHT THE CAR WITH 25,000 MILES IT HAS JUST ABOVE 60,000 MILES AND FOR THE PAST 2 YEARS THAT I OWN IT
I REPLACED THE AIR FLOW SENSOR BATTERY AND ALTERNOTOR AND I HAVE BEEN TOLD I HAVE TO RELPLACE MUFFLER AC COMPROESSOR I HAVE TO HAVE A TUNE UP I HAVE BEEN TOLD LETS BE REAL THE ALTIMAS AND OTHER MODLES HAS A HISTORY OF THIS KIND OF PROBLEMS DUE TO THE PROBLEMS WITH THE CVT TRANSMISSIONS IT SHAKED IT VIBARTES IT SHUDDEERS ALL OF THAT HAS A LINK TO THE TRANSMISSION WHICH IS CAUSING PARTS TO GO BAD I FEAR FOR MY LIFE WITH THIS VEHICLE
I HAVE HAD NOTHING BUT HEADACHES FRUSTRATION ANXIETY AND ANGER FROM THIS VEHICLE IT MAKES ILL ALL OF THESE AGRAVTION I ALREADY STARTED A CASE WITH CONSUMER AFFAIRS WHICH THEY STARTEDE A BUY BACK PROCESES WITCH THEY TELL ME MY CHANCES ARE SLIM BECAUSE I DIDNT GET THESE REPAIRS DOEN AT NISSAN DEALERSHIPS
THAT REASOWHIN BE THEY WANNA CHARGE ME A DIAGNOSTIC FEE EVEN WHEN I HAD WARRANTY 2 WEEKS AGO I TOOK THE CAR TO ROCKAWAY NISSAN TO GET A KEY PROBLEM CHECKED AND I PAID THE DIAGNOSTIC FEE THEY DID THE CVT TRANSMISSION SOFTWARE RESET WHICH IS UNDER RECALL THEY DID WITHOUT MY KNOWLEDGE AND I ONLY FOUNT OUT ABOUT IT BECAUSE I RECIVED A LETTER FROM NISSAN ABOUT IT AND AFTER THAT I RELIZED THE SHUDDERING ON MY CAR GOT WORST I CALLED THE DEALERSHIP THEY TOLD I WOULD HAVE TO PAY THE Diagnostic fee again WHICH IS REALLY UNFAIR I HAVE BEEN READING ALOT ON THE NISSAN FORUMS THAT EVERYONE IS HAVING THE SAME PROBLEM I URGE YOU TO STEP IN PLEASE SPARE ME THE HEADACHES AND MOST IMPORTANT MY LIFE TO APPROVE NISSAN BUYING MY VEHICLE BACK SO WE DONT HAVE TO GO THROUGH ANY TROUBLE I DONT EVEN REALLY WANT COMPENSATION FOR ANYTHING I JUST WANT THE AMOOUNT I PURCHASED THIS LEMON VEHICLE FOR TO MAKE THIS ALL GO AWAY EASY AND QUITELY PLEASE AND THANK YOU
CASE # 25601699
VIN # 1N4AL3AP6DN421518