Frank sent a message to Mark Fields President and Chief Executive Officer of Ford Motor Company email address that said:
Hello, I sent you an email before. I have been a tried and true Ford fanatic since before I could drive. I have bought at least 20 Fords in the past 38 years. I always considered myself to be a blue oval guy. I have to tell you though I have been trying to buy a new Focus RS. Dealing with your dealers is ridiculous. Every single one I have contacted regarding this car all want to add anywhere from 2,500.00 to 20,000.00 over the sticker price. That is just plain ridiculous! I don't know how Ford can let it's dealers stick it to their customers this way. I own cars that are far more desireable than the focus RS from manufacturers like Mercedes Benz, Porsche and Honda. Not one of these were I ever asked to (and never would ) pay more than MSRP. I just wanted to let you know one Ford fan is about to jump ship and buy a Volkswagen Golf R instead of putting up with your company's incompetence regarding the Focus RS!