Pamela sent a message to Mark Fields – President and Chief Executive Officer of Ford Motor Company email address that said:
Hello Mark,
My name is Pam Russell. I think this is great that you accept emails from the consumer.
Just wanted to talk to you a bit about my 2016 Ford F250 Diesel. We Love it. It has been a great truck this last year. Our last 7 vehicles have been Fords.
Ranger, Escape, (3) F150's, Expeditions, and my husband who drives an F350 4x4
However, I must say that the reason for my email is disappointing. Not in my vehicle but in the dealership itself. Sunland Ford in Victorville Ca.
I would like to talk to you a bit about it. Truly would appreciate a call from you to discuss.
Thank you in advance for responding to my request I am looking forward to it.
Pam
