Okan sent a message to Kazuo Hirai President and CEO, Sony Corporation that said:
Hello Mr. Hirai
I sent a message about my problem regard with sony xperia m5, but I didnt get any answer. I'm waiting for your help to solve hundreds of complaints about xperia m5 in Turkey. We are Turkish people, not any other nation. I'd think Japanese and Turkish people are old friends. So I buy Sony products. But I am not sure now. Sony Turkey isnt solving our problem. Please help us. Sincerely,