William sent a message to Andrew House President and Group CEO, Sony Computer Entertainment, Inc. that said:
Hello, Mr. House. In correction of my previous email, the 1-year cards were purchased on November 29, 2013, not February 29 as I had indicated, which is substantiated by the receipt. I was quite angry when writing and did not catch the error during proof-reading. Thank you for your understanding. Sincerely, William
