Anna sent a message to Darren R. Huston – President and Chief Executive Officer of The Priceline Group – Email Address that said:
Hello Mr Huston,
I'm currently stranded in Hong Kong after my booking.com reservation with best western was cancelled. I only received notice about them cancelling on the same day as I arrived in the afternoon! How can this happen? Everything in the city is fully booked, no place to stay.
Many thanks,
Anna
