Hello Mr. James, Its outrage to call customer services on a mistake FPL maid on – James L Robo email address

Fernando sent a message to James L. Robo – Chairman and Chief Executive Officer of NextEra Energy, Inc. – Email Address that said:

Hello Mr. James,

Its outrage to call customer services on a mistake FPL maid on my account and to hear apologies about it but not been able to fix the mistake FPL made.

Once again we feel that a competitor is needed in our electricity industries that the monopolio created here in Florida is unacceptable.