Douglas sent a message to Steven A. Kandarian Chairman, President, and CEO, MetLife, Inc. that said:
Hello Mr. Kandarian,
I'm having difficulty depositing $300,000.00 to my existing MetLife Annuity. My bank is waiting for acceptance authorization from MetLite to release the funds for deposit, but apparently there is a problem finding the individual responsible for signing this document. There is a case opened on the issue. Please look into this it as these funds have been sitting on the sideline for nearly a week and I want to get them invested back into the market ASAP.