Wayne sent a message to Glen F. Post, III President and CEO, CenturyLink, Inc. that said:
Hello Mr. Post:
Thank you for taking the time to listen to one of your customers. I have had Centurylink service for over 10 years now. We live in a small rural community (Belen, NM), which has always been underserved by the amenities of larger communities, such as Albuquerque, which is only 30 miles to the north. The area where I reside has many dirt roads and many of the residents have 1 acre lots, so it is sparsely poplulated. Perhaps that is one reason why the area still has very old analog phone lines. There is no fiber optic on our street and no cable, so our only option is dsl. Most of the time the speed is only 1.5mbps and on occasion up to 2.5mbps. I've been told the max speed is 3.0mbps. A couple years ago I remember Centurylink was given some Federal and perhaps State funds to help the underserved communities have fast internet service. Unfortunately, our area was never upgraded to fiber.
I'm asking you to see if you can look into the possibility of our area being upgraded with fiber lines.
Thanks again for listening.