dionne sent a message to Dan Schulman – President and CEO of PayPal – Email Address that said:
Hello Mr. Schulman
I have been dealing with an issue with Paypal since end of March. I bought some items from Ulta Beauty and cosmetics in the amount of $108.38, however I never received the merchandise and have called Ulta, I have called UPS an I have called Paypal, with Paypal I have called several times and spoke to several different people and I have followed the instructions with filing with disputes, etc.. bottom line is that I did not get my merchandise from this company and I was charged. I would like to receive my refund please. Its almost been a month and this is entirely too long for this process.