Kathy sent a message to Akio Toyoda President and CEO, Toyota Motor Corporation – email address that said:
Hello Mr. Toyota:
Thank you for your time, I wanted to share my story . My Son just turned 21, he loves his Toyota Camry which has over 300,000 miles on it. The car is older than he is . It has been hit twice, so now his driver door doesn't open correctly. He says he is going to drive it until it dies. He is a student at Portland State University and needs transportation. I was wondering if you ever use real customers in commercials or if you would consider replacing this car and we can pay you in the future. We are in a little rut. I had a heart attack and not working. We are trying to keep two kids in college and pay off these enormous medical bills. We are maxed out credit wise. I thought it was worth asking. He is your most Loyal customer for life. Thank you for your time and consideration. Kathy