MRS. S. SMITH sent a message to Edward Lampert - Chairman and CEO of Sears Holdings - Email Address that said:
Hello! my teen son paid for a mattress set about 1 month ago and has not receive the product yet. the delivery company has set delivery times/dates twice no shows. This has really been a stressful time for us both. we really put our trust in searsssss. I dont think that we may buy from the company again. 🙁
