Keegan sent a message to Thomas M. Rutledge – Chief Executive Officer and President of Charter Communications, Inc. – Email Address that said:
Hello sir I have been a customer of charter for about 5 months and my family has there whole life. Thank you for everything you have done for not only providing me but the whole world with a service many take for granted. I am emailing because I believe in morals I have discovered s glitch in the system that anyone could watch any one of the premium channels such as Starz Cinemax Showtime etc.. movies for absolutely free. Without having to hack or do very much at all. I would like to talk further about this issue as it should be resolved to give u the most success in your business for the years to come!!
Thanks again
Keegan