Xavier sent a message to Greg D. Carmichael Chief Executive Officer of Fifth Third Bancorp Email Address that said:
Hello sir my name Xavier Mozham-Kennedy it is one you probably have never heard of or will probably ever hear of after this email. I am hear to file a grievance I have with the way your companies customer service handled my situation because it made me feel simply as tho I was a dollar sign even tho you guys preach about being for the customer. I am a 18 year old college student who is full time that has no time to work with school and family taking up my time. On April
