Joe Palakl sent a message to Carlos Ghosn - Chairman and CEO, Renault - Email Address that said:
I really need help I bought qx30 a month ago have lot of issues and not even paid my 1st bill it is in the shop for more than 3 weeks. Very bad experience where I bought the car called me name with bad language and drove hour and half to the dealer. Please help me Thanks. No help for Infinity consumer affairs. Very bad attitude for the customer service lady have everything in email.