SURESH KUMAR sent a message to Lee Kun-Hee Chairman, Samsung ? email address that said:
My side -by-side (MODEL RS21HDTPN) refrigerator is not cooling for the past 3 days. In this regard i made several calls to/ visited your service center & have registered my case but regret to inform you that their response has been very poor. All our food items are going bad.
I AM EXTREMELY SORRY TO MENTION I LOST CONFIDENCE IN YOUR COMPANY.
WHAT HAPPENED TO SAMSUNG?
PLEASE TAKE BACK YOUR REFRIGERATOR AND REFUND THE AMOUNT TO ME.
I AM A VIP. IF THIS TYPE OF TREATMENT IS METED TO ME, WHAT ABOUT A COMMON MAN?
KINDLY GO TO GOOGLE & TYPE MY NAME:
T N SURESH KUMAR