Christopher sent a message to Michael J. Massey – Chief Executive Officer and President of PetSmart, Inc. – Email Address that said:
Hi i am christopher and my dog ceasar was getting groomed yesterday at your petsmart grooming center in monaca pennsylvania the cut my dog really bad in 2 areas and one area they didnt even tell me about now he has to take pain killers and antibiotics because of the negligence of your employee then they had the nerve to give me the grooming bill after the fact then they finished grooming him and didnt notify me until after they finished i deserve a refund and compesation for my dog being hurt by your worker her name is rachel the day 5-25_2016 something needs to b done this is sad and ridiculous i am 10 years united states army vet and never have been treated and felt more disrespected please take care of this