Mandy sent a message to Jean-Frédéric Dufour, CEO of Zenith, will be taking the reins as global CEO of Rolex – email address that said:
Hi,
I hope this email reaches you.
I have been trying to buy a rolex for 6 months now for my fiancee wedding present. My fiancee is allergic to steel so I am looking for a titanium watch. However visiting a number of stores and resellers I have noticed that my sale has not been taken very seriously, they keep trying to sell me the tudor version as its better value. So I agree the 10,000 + I will pay for the rolex is way above my average spend for a watch and its actually a quarter of my salary per year. But I have saved to buy and I do not see why I have experience such a experience from a number of stores. Maybe its because I purchasing a mens watch by myself, but I think it is awful. I have given up trying to purchase the watch as I feel so annoyed being spoken like I don't know what I am looking for. I don't usually send emails like this but I think buying a rolex for most people isn't common as making a normal purchase everyday and takes alot of consideration, so I might not be your target customer but I am still a customer.
