Danielle sent a message to Dan Schulman President and CEO of PayPal Email Address that said:
Hi. I wanted to voice my opinion on Paypal's dispute policy on custom goods. I recently made a purchase from a company and paid through PayPal Credit. Because it was a custom order the company is released of liability to it's customer since Paypal doesn't cover custom order disputes. The product is back with the company and I'm still having to pay for a product I don't have.