Linda sent a message to Michael O’Leary – CEO, Ryanair – Email Address that said:
Hi just wanted to let you know what a problem I have had to get extra hand luggage for a medical condition I have .web chat 1 hour ,form sent and completed further we chat requested 6 calls without a call back as promised with your staff sighing on line .you are the only airline that requires me to have a letter from yourselves along with my medical certificate from the doctor .looking forward to your reply
