Mr. DeRienzo sent a message to Keith E. Wandell Chairman, President, and CEO, Harley-Davidson Inc that said:
Hi Keith, I hope you are well ! I am contacting you regarding a Very Serious and extremely dangerous manufacture factory defect with my Harley Davidson FLSTF ! I am reaching out to you as a last resort in hopes that you (Harley Davidson) will contact me direct and address this potentially life threatening concern. I can not stress enough the importance of the seriousness of my writing you. I appreciate your time and concern and look forward to hearing from you a.s.a.p. Thank you. Mr. DeRienzo
