ATABU sent a message to Marco Zappacosta- co-founder and the Chief Executive Officer of Thumbtack- email address that said:
HI Marco, I have been using your company to market my services and to acquire new clients but recently my customer service exp with your company was absurd. I had a customer review and my business is referral and review driven; however one of my clients forget to include the text portion. I kindly contacted the customer and also both of us reach out to your review team and i cant simply believe the loops that i had to run thru and yet my issue is un resolved .
