Hi Miss Chua, I would like to take this opportunity to compliment your staff, Mr – Chua Sock Koong email address

Peter sent a message to Chua Sock Koong CEO, SingTel – email address that said:

Hi Miss Chua,

I would like to take this opportunity to compliment your staff, Mr Kenny Carroll, for his good service performance.

Mr Kenny was very patient and he ready go to his extra mile to solve the problem for me.

Let me briefly explain my case to you. I had terminate my singtel account and the account had some balanced of money. So he go all the way to even to call POSB and ask for the statement. This process take about one month.

Therefore, i am greatly appreciate for his positive attitude to serve the customer well.

As a CEO, i believed you will always heard negative comments but with this, you should appraise your staff, Mr Kenny for doing a good job.

Thanks

Peter