Son sent a message to Akio Toyoda President and CEO, Toyota Motor Corporation – email address that said:
Hi Mr Akio Toyota,
First I am totally respect you. I wish you rare well.
I just bought Tacoma 2016, brand new. After driving just 2000km, there is noise appear, sound like Diesel engine. The Toyota technician said that its flyer wheel noise and it's normal. I guess they do not want to fix it even it's still under warranty. I'd like to know the real reason. If it's normal then all the cars would have the same noise. I remember there was no noise before. If it was normal so it would have had the noise from beginning. But after the weather was too cold then the sound is on all the time now. I am very furious. I feel like I'm driving diesel truck. I have to turn on music all the time because I do not want to hear that noise.
As the Toyota top man, I hope that you would do something to change Toyota Canada service around.
Thank you very much!