Sandy Hines sent a message to Thomas M. Rutledge - Chief Executive Officer and President of Charter Communications, Inc. - Email Address that said:
Hi Mr. Rutledge, Im not happy that as a long-standing customer- each year my cable bill increases, yet there are constant, on-going promotions for NEW customers. This does not seem fair and makes me and my business feel unappreciated. A LESS expensive plan would be nice. Thank you!!!